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1. Do you sell to the general public?
No, we do not. Since we are
WHOLESALE ONLY, we sell only to
businesses that have a valid:
-
Seller's Permit,
or Sales Tax License,
A
Seller's Permit, or Sales Tax License, is issued by a
state where sales tax is collected. You need it for collecting sales tax
and filing sales tax return in your state. You may
Print and fill out this
Certificate of Exemption (Form E-595E)
and send it in.
- For all non-wholesale visitors, we are sorry that we are not able to sell to
you due to our Wholesale Only policy.
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2.
What is the minimum quantity for a
order?
- Minimum Order: 48pcs
- The order does not have to be 48 pieces of the same item, but can
be several different items that add up to 48 pieces.
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3. What
forms of payment do you accept?
- Credit
Cards- We currently accept Visa, MasterCard, Discover Card
and American Express. Sorry, we do not accept any
other credit cards than
the four listed above.
- COD Check-
Personal or Company Checks if
pre-approved
in advance
- COD Cash- Money Orders or
Cashier's Checks
***All checks
returned NSF will be electronically debited for the face value of the
check plus a returned processing fee as allowed by state law.
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4.
What are your shipping methods?
- Standard Delivery:
If not specified, the default method of
shipping is by UPS Standard Ground. We also ship via common truck carrier, such as R&L or Estes
Truck Lines.
- Freight charges:
are calculated based on weight and locations of where the packages are
being sent.
- Third Party Charge: If you have an
Third Party Billing account and want to charge all freight,
insurance, and duties to your account, please provide us with your account
number.
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5. What is your return policy?
- All complaints and claims must be made in writing, within 5
working days of your receipt of merchandise from us. No returns will be
accepted or credit given without prior return authorization.
No Returns will be accepted at our PO Box. You must send merchandise back to our
warehouse.
-
Return Authorization: Please
contact your Salesman for
a Return Authorization
Number and the return address before attempting to send any
merchandise back. Please
provide the original invoice number, the item you want to return and tell
us why you want to return (so that we can improve our services in the future).
- Effective 1/1/06: United
Parcel Service has instituted a Return Fee for any package which is
undeliverable for any reason. Effective immediately, the actual cost of
a missed or refused shipment will now be the original shipping charges,
the UPS return shipping fee, and the reshipping charges when we reship
the package to you.
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